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  • How to Fix a 500 Internal Server Error

    The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the website's server, but the server could not be more specific on what the exact problem is.

    The 500 Internal Server Error message might be seen in any number of ways because each website is allowed to customize the message.

    Here are several common ways that you might see the HTTP 500 error:

    • 500 Internal Server Error
    • HTTP 500 - Internal Server Error
    • Temporary Error (500)
    • Internal Server Error
    • HTTP 500 Internal Error
    • 500 Error
    • HTTP Error 500
    • 500. That's an error

    Since a 500 Internal Server Error is generated by the website you're visiting, you could see one in any browser in any operating system, even on your smartphone.

    Most of the time, a 500 Internal Server Error displays inside the internet browser window, just as web pages do.

     

    Cause of HTTP 500 Errors

    As mentioned above, Internal Server Error messages indicate that something, in general, is wrong.

    Most of the time, "wrong" means an issue with the page or site's programming, but there's certainly a chance the problem is on your end, something we'll investigate below.

    Note: More specific information about the cause of a particular HTTP 500 error is often provided when it occurs on a server using Microsoft IIS software. Look for numbers after 500 as in HTTP Error 500.19 - Internal Server Error which means Configuration data is invalid.

     

    How To Fix the 500 Internal Server Error

    The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer or internet connection but instead is a problem with the website's server. While not probable, it is possible that there's something wrong on your end, in which case we'll look at some things you can try.

    1. Reload the web page. You can do that by clicking the refresh/reload button, pressing F5, or trying the URL again from the address bar.

      Note: If the 500 Internal Server Error message appears during the checkout process at an online merchant, be aware that duplicate attempts to checkout may end up creating multiple orders - and multiple charges! Most merchants have automatic protections from these kinds of actions, but it's still something to keep in mind.
    2. Clear your browser's cache. If there's a problem with the cached version of the page you're viewing, it could be causing HTTP 500 issues.