​How to choose a backup service provider

5 factors to consider when choosing a data backup provider

If you woke up one day to find your website with blank page or compromised files, what would you do? When disaster strikes, you need to have a backup solution that allows you to make an instant switch from any location around the globe. 

Here are factors to consider when choosing a backup vendor:

1. Your needs
How much data you are willing to lose will determine how frequently you backup your data. Daily backups means you can lose a day’s worth of data. Weekly backup means you can lose a week’s worth of data among others. If you are transacting every hour, it is prudent to create hourly backups, which translates to more storage space. 

It is also important to note that some industries have to comply with specific regulations. If you are in such an industry, ensure that the vendor is compliant.

2. Cost
Different providers charge differently for their storage services. Conduct a price comparison against features so you do no compromise on other important factors such as reliability, uptime and reputation. There are two pricing strategies namely pay-as-you and fixed. 

3. Security
Ensure that your provider offers encryption of data from your computer to their data centers. In addition, no third parties should have access to the centers including the vendor’s employees. They should also be able to secure your data with a secure username and password.

4. Reliable support desk
You need a provider who will be able to pick your calls, answer your mails and help you troubleshoot problems.

5. Reputation
Conduct a background check to see whether they have a clean score card. Ask them the right questions, seek recommendations from friends and industry insiders and also read reviews from current or former clients. It is also important to ensure that the vendor has the right certification to offer that service.

In conclusion, when shopping for a backup provider ensure that they are available, flexible and reliable. However, remember that even big firms such as Amazon can go down sometimes and so it is good to store your data in multiple locations for maximum security.


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