News

All the latest from EAC directory

15th Mar 2022

Server outage on Shared Corporate Starter,Economy and Deluxe Hosting servers

Dear Client,Date & Time: Tuesday, March 15 8:00 A.M Problem description There is a widespread server outage affecting multiple servers and sites. C-panel and servers are not reachable. Our System Administration team is currently investigating this issue and we will update this thread with additional information once available. We ...

24th Feb 2022

.tz Second Level domains

Dear Registrant   We would like to inform you that from March 1st till May 31st, TZNIC ( .TZ registry) will open registrations on their second-level extension .TZ. During the mentioned period, you will be allowed to register second-level domain , those who have already a third-level domain. The registration will be for the same name on the ...

15th Dec 2021

Intermittent issue with delay in Outgoing Emails on Shared Linux Hosting

Dear Client,Date & Time: Wednesday December 15 8:00 A.M Expected downtime - No E.T.A Problem description We are currently facing issues with delay in sending emails from a few of our Linux Hosting servers. This only impacts the outgoing emails; incoming emails are working properly. Our System Administration team is currently ...

7th Dec 2021

Emergency Maintenance ON gg103.eacdirectory.com server

Dear Client,Date & Time: Wednesday December 7TH   09:00 A.M - 9:00 P.M Expected Outage: ~ 12 hoursReason: Server MaintenanceTo check if you are affected, check the name servers from the below link ( The name servers are gg35.eacdirectory.com and gg36.eacdirectory.com) https://whois.eacdirectory.co.ke Notes:  1. Ensure that A record ...