Generic Downtime

 Monday, November 14, 2022

9:10Am-14/11/2022

The EACdirectory Incident Response Team has discovered an unexpected server issue on a server that one or more of your EACdirectory services is hosted on. Due to this issue, you may be experiencing performance issues with your website and email at this time. Unfortunately, we do not have a definite ETA as to when this will be resolved but hope to have an update as soon as additional information is available. We will update you once we know more. Thank you for your patience.

Update: 12:30pm-14/11/2022

The server has been rebooted, a full check was run on all disks, and normal operation is restored for all services. Although EACdirectory does not expect any further disruptions, we'll continue to monitor the issue. If you are still having problems with your website, first try to clear your local cache, or use another browser. If that doesn't help, our Technical Support Team will be happy to assist you further.

Kind Regards

EACdirectory Technical team